Contact
Contact Swingo, a licensed private tour operator in Lisbon, by WhatsApp, phone, email or the form below. Tours and transfers book online with instant confirmation.
4.8 from 1,450 reviews across all Swingo tours and transfers, on TripAdvisor.
We typically reply within a few hours. For the fastest answer, message us on WhatsApp.Swingo is the trading name of Avenidas Invertidas, Lda. · Rua Poeta Bocage, n.º 5, Loja E, 1600-581 Lisboa, Portugal · RNAAT no. 1066/2016, Turismo de Portugal.
You do not need this form to book. Every private tour, airport transfer (Lisbon or Porto) and private driver books directly on its own page, with instant confirmation, so your date is secured the moment you pay.
To change or cancel an existing booking, email book@swingo.pt with your booking reference, or message us on WhatsApp.
For hotels, DMCs & concierge desks
Send partnership enquiries to book@swingo.pt, or use the form above and pick Partnerships as the subject.
What partners get:
Questions
The fastest channel is WhatsApp, at +351 962 961 304. For reservations, email book@swingo.pt or call +351 962 961 304 or +351 963 921 364. For general questions, write to info@swingo.pt, or use the form on this page and pick the subject that fits your request.
You do not need this form to book. Every Swingo tour, airport transfer and private driver books directly on its own page with instant confirmation, so you know immediately that your date is secured. Use the form for questions, changes or requests the booking flow does not cover.
Send partnership enquiries to book@swingo.pt, or use the form with the subject Partnerships. Swingo is a licensed Portuguese operator, RNAAT 1066/2016, running private tours, transfers and drivers with a 70% electric fleet, and partner bookings confirm instantly on every product page.
We typically reply within a few hours. For the fastest answer, message us on WhatsApp at +351 962 961 304 or call one of the numbers above. If your trip starts within the next 24 hours, please use WhatsApp or the phone rather than email or the form.
Our registered office is Rua Poeta Bocage, n.º 5, Loja E, 1600-581 Lisboa, Portugal. Swingo is the trading name of Avenidas Invertidas, Lda., NIPC 514074639, licensed by Turismo de Portugal under RNAAT no. 1066/2016. Portuguese law requires both to be published across our commercial activity.
Yes. Email book@swingo.pt with your booking reference, or message us on WhatsApp. A booking made directly with us can be cancelled up to 24 hours before the scheduled start for a full refund; inside 24 hours, and for no-shows, it is not refundable. Viator and GetYourGuide bookings are cancelled on those channels.
Portuguese law, Decree-Law 74/2017, requires every service provider to give customers access to the official electronic complaints book. Use the Complaint Book link in our footer, which opens livroreclamacoes.pt, or write to info@swingo.pt first so we can resolve the issue directly. Swingo is identified there by NIF 514074639.
Yes. Pick Other Services in the form subject and describe the day you have in mind, or start from Build Your Tour on our More Services page. Groups above 15 travellers fall outside online booking and are quoted individually, so the form is exactly the right channel for those.
Dates, group size, pickup point and luggage. Luggage matters because it decides the vehicle: a sedan carries up to 3 passengers, a van up to 8, and larger groups travel in two vehicles up to 15. More than 3 hold bags in a sedan already calls for the van.
Choose Career as the form subject and tell us about yourself, your languages and your driving experience. Swingo runs its services with professional drivers and, where the experience calls for one, a qualified guide, so applications from licensed driver-guides are especially welcome.
Last updated: 12 August 2026
Private tours, transfers and private drivers, booked in minutes with instant confirmation and free cancellation up to 24 hours before.